Of the 396 customer reviews, 381 are negative. Nearly all (1537) complaints were related to billing/collection issues, with a significant portion (369) related to problems with product/service. I call the PRESIDENT of the bank to give him and earful!!! I hope he has earplugs because there is going to be some cursing and yelling. The BBB’s profile page for Comenity Bank lists 1939 complaints from the last three years,with 847 closed over the last twelve months. Not even ONE phone call to me to explain what is going on. Get the answers you need fast by choosing a topic from our list of most frequently asked questions. NOT ONE HUMAN BEING at that bank has been able to resolve this!!!! UTTERLY UNACCEPTABLE AND UNPROFESSIONAL. Protecting your privacy and account security is our top priority that's why we use the latest encryption technology to give you peace of mind while you access your account online. after making over a dozen calls and speaking with over 20 reps and finding out that this had been escalated to Barbara in global account services who had written a couple of notes in the file indicating that she was having difficulty changing the soc Sec #. So I was told to write a letter to the bank and include a photo of the front and back of my drivers license along with my social security card explaining what happened. even though I had input it several times correctly at the store. Victorias Secret Credit Card Accounts are issued by Comenity Bank. 'Hello, my name is X X Im writing you today because I am a customer of your Victorias Secret store card. I also provided a screenshot showing I havent missed any other payments. Victoria's Secret Accounts are issued by Comenity Bank. Well I call customer service and when they couldn't verify my accoutn via social sec # it was obvious that the social security number was incorrect. This site gives access to services offered by Comenity Bank, which is part of Bread Financial. The Investor Relations website contains information about Victorias Secret & Co.s business for stockholders, potential investors, and financial analysts. Were a tech-forward financial services company. Here is what I wrote for my GW letter, its simple and to the point. This site gives access to services offered by Comenity Bank, which is part of Bread Financial. It would not let the purchase go through even though I had been approved for $150 credit line. I applied in the store and they should not have done the application on a tablet because somehow the whole thing got screwed up and it did not issue a shopping pass for me to purchase the 3 bras that I had spent over and hour trying to select. I am going through the mos HORRIFIC experience I have ever had since birth with Comenity relative to the Victoria's Secret card I applied for and was approved for towards the end of October.
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